Customer Events

This article provides you information on how to get started with Customer Event APIs.

About customer Events API

Customer events APIs provide a powerful tool for gathering and analyzing valuable insights into how customers interact with the product. By leveraging these APIs, you can gain a deeper understanding of customer needs, identify areas for improvement, and make data-driven decisions to enhance the overall customer experience.

Using the customer Events API, you can export the supported events for your customers and take the following benefits -

  • Stay informed with all the customer-specific event details

  • Gain insights into customization and configuration options

  • Get all the supported events in a single API call while using the Account Name in the response as an identifier for each customer.

  • Monitor the reported failures and take corrective actions

  • Integrate the exported events with the third-party SIEM tool

Customer-specific Supported Events

The Events API is currently supported for VMware - Hybrid Workloads and Druva Cloud Platform. For the complete list of types of events supported, refer to the following links-

Note - More Druva workloads will be supported soon.